← Back to Insights

Why Most Office Refurbishments Go Over Budget (And How to Stop It)

Craig Eldred

Craig Eldred

Founder, OMMC

Most office refurbishments don't fail because of bad contractors.

They fail because of bad information.

Typical Causes of Overspend

  • Poor initial scope definition — Unclear requirements lead to expensive changes
  • Design-led decisions without commercial logic — Beautiful but unaffordable
  • Contractor-led procurement — No independent cost challenge
  • No independent cost challenge — Accepting quotes at face value
  • Emotional decisions under time pressure — "Just get it done"

Real Example:

OMMC helped Entrepreneurs Circle save more than £250,000 on its 16,000 sq ft commercial fit-out. Initial proposals exceeded £1 million; independent commercial challenge and scope review identified more than £300,000 in savings against the original proposal. Part of those savings was reinvested into additional facilities, resulting in a broader final scope. Nigel Botterill confirmed Craig saved the business £250,000.

The Pattern

Budget overruns don't happen suddenly. They follow a predictable pattern:

Stage 1: Vague Brief

Requirements aren't clearly defined. Design team fills gaps with assumptions.

Stage 2: Over-Specification

Design exceeds actual needs. No commercial challenge applied.

Stage 3: Inflated Pricing

Contractor quotes include margin stacking and risk allowances.

Stage 4: Variations

Scope gaps become expensive changes during construction.

Result: Budget Overrun

Project costs significantly more than expected.

How to Stop It

Get independent oversight before you commit.

An independent review will:

  • Challenge scope and specification
  • Identify cost inflation before contract signature
  • Provide commercial clarity on what you actually need
  • Give you negotiating leverage
  • Protect you from variations

Most budget overruns are avoidable if cost is reviewed before commitment. An independent cost review identifies where the budget is already misaligned — before work starts. For a deeper look at what drives refurbishment cost, see commercial building refurbishment cost review.

Request a Project Risk Review

Stop overspend before it starts.

Related Insights

Before You Sign a Contractor Quote

Common hidden issues and what to check first.

Commercial Fit-Out Costs in the UK

What you should really pay and why costs vary so much.